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R$ 19,99 BRL
R$ 19,99 BRL
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General FAQ

✈️ Do you ship overseas?

😊 Yes, we ship worldwide! ✈️ Shipping fees apply and are calculated at checkout.

🚀How long will it take to get my order?

🚚✨ Most standard shipping orders arrive in 7–15 days, depending on your region.

🚀 Once your order ships, you’ll get an email with tracking info. 💖

🛍️How can I return a product?

💖 Yes, we accept returns on most items!
If you're not fully satisfied, you can return your order within 14 days of delivery.
Just make sure the item is unused, in its original packaging, and includes all tags.

🚚Who pays for return shipping?

If the return is due to a mistake on our part (e.g., wrong or defective item), we will cover the return shipping costs. For other reasons, the customer is responsible for return shipping fees.😊

📦What if my item is damaged or defective?

😔We’re sorry to hear that! 🙏Please contact us within 7 days of receiving your order by email: service@lumecoco.com and we’ll gladly assist you with a replacement or refund.

💵Where is my refund?

Refunds typically take 5-7 business days to process after we receive your return. If it’s been longer than this, please contact us at  service@lumecoco.com and we’ll be happy to help!😊